Zenzo AnalystAsk what SaaS asks every week
Every subscription metric, with the records that produced it.
Zenzo for SaaS & Software
MRR, churn and usage, finally in the same room.
Your CRM says one thing about revenue, billing says another, and product data tells a third story. Zenzo joins them, answers in plain English and shows which system each number came from.
- Read-only connections
- Sensitive data hidden before AI sees it
- 30+ connectors
Connects to the systems used in SaaS
Stripe
Chargebee
Salesforce
HubSpot
PostgreSQL
Snowflake
Intercom
Zendesk
Jira
SlackWhere the numbers disagree
Where SaaS numbers
usually disagree.
Zenzo doesn’t hide the difference. It explains it.
TodayNumbers disagree
Head of RevOps · what they see today- ARR in the CRM vs MRR in billingDeals close at list price, while billing reflects discounts, credits and mid-term changes.
- Active customersProduct, billing and support each count a “customer” differently.
- Churn rateLogo churn, revenue churn and seat contraction get blended together.
- Trial conversionSign-ups are tracked in analytics, payments in billing.
With ZenzoExplained, with sources
Head of RevOps · with Zenzo- ARR in the CRM vs MRR in billingBoth figures, with the deals that explain the difference listed.
- Active customersThe definition used for each answer, stated alongside the number.
- Churn rateEach type calculated separately from subscription events.
- Trial conversionTrials matched to first payments, with the match rate shown.
How it works
From question
to answer you can check.
Follow one SaaS question through Zenzo, from the moment it’s asked to the evidence behind the answer.
Ask
Which accounts pay for seats they don’t use?
Which plan expands most after its first year?Does trial length change conversion?
Answer
Which accounts pay for seats they don’t use?
Paid seats against active users, account by account.
Answered with Zenzo Analyst · from Stripe and PostgreSQL
Evidence attached · sources and query shown
You get a plain-English answer with the evidence attached.
Questions with proof
SaaS questions,
reconciled across systems.
Every subscription metric, with the records that produced it.
Which accounts pay for seats they don’t use?
Paid seats against active users, account by account.
Does trial length change conversion?
Conversion and time-to-pay for each trial length you have offered.
Which feature do churned accounts use least?
Feature usage of churned accounts against retained ones.
What does our SLA promise enterprise customers?
The commitment quoted from the current SLA document.
One metrics view for product, sales and finance
Answered with Zenzo BI from Chargebee, Salesforce and Snowflake, with the evidence attached.
Decision rhythm
The SaaS operating cadence,
answered.
Subscription businesses repeat the same reviews all year. Zenzo has the answer ready for each one.
- Daily
Did anything unusual happen to sign-ups, upgrades or cancellations?
Zenzo deliversA digest of movements outside their normal range, with the accounts involved.
- Monthly
What actually moved MRR this month?
Zenzo deliversMRR split into new, expansion, contraction, churn and reactivation, account by account.
- Renewal season
Which renewals are at risk based on usage, not gut feel?
Zenzo deliversUpcoming renewals ranked by usage trend and support activity.
- Board or fundraise
What are our real unit economics?
Zenzo deliversAcquisition cost, payback and retention from source systems, with definitions stated.
Where each product fits
Start with Analyst.
Add the rest as you grow.
Zenzo products are built to work together on one platform, so each step builds on the one before it.
Live
Zenzo Analyst
Questions across billing, CRM, product and support data in one place.
Start hereEarly access
Zenzo BI
Subscription metric dashboards with consistent definitions.
Learn moreEarly access
Zenzo Knowledge
Answers from SLAs, security questionnaires and product docs, with citations.
Learn moreComing soon
Zenzo Brain
Planned: connecting customer signals across the whole SaaS lifecycle.
Learn moreGuardrails
Switched on
from the first question.
The controls SaaS teams ask about first, applied to every query and every answer.
Privacy firewall
Only masked schema metadata is sent to the AI model. Sensitive data hidden before AI sees it.
Column-level masking
Give each role full, masked or no access per table, and redact, hash or partially mask sensitive columns.
Row-level security
Per-role and per-user filters are applied to every query automatically, so people only see their own data.
Tamper-proof audit trail
Every action is logged with personal data scrubbed and a cryptographic signature that proves it hasn’t been altered.
Single sign-on
Sign in with Google, Microsoft, Okta or any OIDC provider, with SCIM to add and remove users automatically.
Your model, your keys
Bring your own API key, choose OpenAI, Azure OpenAI or Anthropic, or run local models with Ollama.
Teams see their sliceCustomer data stays putReady for your auditors
Explore more
Questions rarely stop
at one team.
These pages pick up where this one ends.
By department
By industry
FAQ
Questions from
SaaS teams.
Still deciding? We’re happy to walk through your own data and questions.
Which billing systems does Zenzo support?
Stripe, Chargebee, Razorpay and Cashfree, plus direct connections to your own database.
Can Zenzo calculate MRR for us?
Yes, from your subscription data. The calculation is shown as SQL, so your definition of MRR is the one used.
Do we need a warehouse first?
No. Zenzo can join SaaS tools and databases directly with federated queries. If you have a warehouse, it works with that too.
Can we embed analytics in our own product?
Zenzo BI dashboards can be embedded with signed tokens and white-label branding. BI is in early access.
Get started
Bring your SaaS
questions.
Connect a source, ask what your team asks every week, and check the evidence behind every answer.
Read-only connections · Sensitive data hidden before AI sees it · 30+ connectorsCheck out the plans that fit your team or organization.
See Pricing