Zenzo AnalystAsk what E-commerce asks every week
From the ad click to the return label, in one answer.
Zenzo for E-commerce & D2C
Know which orders actually make money.
Revenue is easy to see. Profit per order is buried under ad spend, discounts, returns and gateway fees in different tools. Zenzo joins them so D2C teams can see what each order really leaves behind.
- Read-only connections
- Sensitive data hidden before AI sees it
- 30+ connectors
Connects to the systems used in E-commerce
MySQL
PostgreSQL
Google Ads
Meta Ads
Google Analytics
Razorpay
Cashfree
Stripe
Zendesk
Google SheetsWhere the numbers disagree
Where store numbers
don’t add up.
Every tool is right by its own rules. Zenzo puts the rules side by side.
TodayNumbers disagree
E-commerce lead · what they see today- Ad revenue vs store revenueAd platforms count conversions they influenced; the store counts paid orders.
- Orders vs settlementsCOD, failed payments and refunds settle on different days.
- Net salesReturns arrive weeks after the sale.
- Customer countsGuest checkouts create duplicate customers.
With ZenzoExplained, with sources
E-commerce lead · with Zenzo- Ad revenue vs store revenuePlatform-reported and store-recorded revenue side by side.
- Orders vs settlementsOrders matched to settlements, with the gaps listed.
- Net salesSales before and after returns, with the return window stated.
- Customer countsThe de-duplication rule used, shown with the figure.
How it works
From question
to answer you can check.
Follow one E-commerce question through Zenzo, from the moment it’s asked to the evidence behind the answer.
Ask
How many first-time buyers came back within 60 days?
Which customers return more than they keep?Is cash on delivery costing us more than it earns?
Answer
How many first-time buyers came back within 60 days?
Repeat rate by acquisition month and first product bought.
Answered with Zenzo Analyst · from PostgreSQL and Google Analytics
Evidence attached · sources and query shown
You get a plain-English answer with the evidence attached.
Questions with proof
Store questions,
answered to the order line.
From the ad click to the return label, in one answer.
How many first-time buyers came back within 60 days?
Repeat rate by acquisition month and first product bought.
Is cash on delivery costing us more than it earns?
Refusal and return rates for COD against prepaid orders, with fees included.
Tell us when payment success drops at checkout.
An hourly watcher on payment success by method, posted to Slack.
What’s our return policy for sale items?
The current policy quoted, with the date it was last updated.
A margin view by channel
Answered with Zenzo BI from MySQL, Meta Ads and Google Ads, with the evidence attached.
Decision rhythm
From sale day
to stock planning.
Online retail moves in bursts. Zenzo keeps up with each one.
- Sale day
Is anything breaking during the sale?
Zenzo deliversHourly checks on orders, payment success and stock that post only when something drops.
- Weekly
What did we keep after returns, fees and ads?
Zenzo deliversContribution margin by product and channel, with each cost line shown.
- Before reordering
Which products will run out before the next shipment?
Zenzo deliversDays of stock left at current sell-through, by product and size.
- After a campaign
Did the discount bring new customers or just cheaper orders?
Zenzo deliversFirst-time and repeat buyers during the campaign against a normal period.
Where each product fits
Start with Analyst.
Add the rest as you grow.
Zenzo products are built to work together on one platform, so each step builds on the one before it.
Live
Zenzo Analyst
Margin, returns and repeat-purchase questions across store, ads and payments.
Start hereEarly access
Zenzo BI
Channel margin dashboards for the whole team.
Learn moreEarly access
Zenzo Knowledge
Return, shipping and supplier policies answered with citations.
Learn moreComing soon
Zenzo Brain
Planned: connecting demand, stock and marketing signals.
Learn moreGuardrails
Switched on
from the first question.
The controls E-commerce teams ask about first, applied to every query and every answer.
Privacy firewall
Only masked schema metadata is sent to the AI model. Sensitive data hidden before AI sees it.
Column-level masking
Give each role full, masked or no access per table, and redact, hash or partially mask sensitive columns.
Row-level security
Per-role and per-user filters are applied to every query automatically, so people only see their own data.
Tamper-proof audit trail
Every action is logged with personal data scrubbed and a cryptographic signature that proves it hasn’t been altered.
Single sign-on
Sign in with Google, Microsoft, Okta or any OIDC provider, with SCIM to add and remove users automatically.
Your model, your keys
Bring your own API key, choose OpenAI, Azure OpenAI or Anthropic, or run local models with Ollama.
Shopper data maskedOrders stay in your databaseAlerts that respect sale days
Explore more
Questions rarely stop
at one team.
These pages pick up where this one ends.
By department
FAQ
Questions from
E-commerce teams.
Still deciding? We’re happy to walk through your own data and questions.
Does Zenzo connect to my store platform?
Through your store’s database or an export, alongside direct connectors for Google Ads, Meta Ads, Google Analytics, Razorpay, Cashfree and Stripe. We don’t list a direct storefront connector today.
Can Zenzo calculate contribution margin?
Yes, from the cost data you have. The calculation is shown, so you can see which costs were included.
Do I need a data team?
No. Questions are asked in plain English, and Zenzo shows the query for anyone who wants to check it.
Can I get a daily summary on my phone?
Digests can go to Slack, Microsoft Teams or email, and Zenzo works in mobile browsers.
Get started
Bring your E-commerce
questions.
Connect a source, ask what your team asks every week, and check the evidence behind every answer.
Read-only connections · Sensitive data hidden before AI sees it · 30+ connectorsCheck out the plans that fit your team or organization.
See Pricing