Zenzo AnalystAsk what Banking asks every week
Risk and operations answers your reviewers can retrace.
Zenzo for Banking & Lending
Spot portfolio risk while it’s still small.
Lending teams track collections, disbursals and branch performance across systems that rarely talk to each other. Zenzo answers portfolio questions in plain English, with masking and row-level access for every role.
- Read-only connections
- Sensitive data hidden before AI sees it
- 30+ connectors
Connects to the systems used in Banking
PostgreSQL
MySQL
Snowflake
Databricks
Redshift
MongoDB
Salesforce
Zendesk
Excel (XLSX)
Microsoft TeamsWhere the numbers disagree
Where lending figures
fall out of step.
Different systems, different clocks. Zenzo shows both.
TodayNumbers disagree
Risk analyst · what they see today- Outstanding balanceLoan systems and the general ledger update on different cycles.
- Days past dueProducts treat grace periods and partial payments differently.
- Branch performanceAccounts move between branches, and reports use different snapshots.
- CollectionsField updates arrive later than system payments.
With ZenzoExplained, with sources
Risk analyst · with Zenzo- Outstanding balanceBoth balances, with the timing difference itemized.
- Days past dueThe rule used for each product, stated with the figure.
- Branch performanceThe snapshot date and branch-assignment rule shown.
- CollectionsRecoveries split by source, with the latest update time.
How it works
From question
to answer you can check.
Follow one Banking question through Zenzo, from the moment it’s asked to the evidence behind the answer.
Ask
How long does it take from application to disbursal?
Which products see the most early repayment?Which collection strategies recover the most?
Answer
How long does it take from application to disbursal?
Median days per stage, by channel and branch.
Answered with Zenzo Analyst · from Salesforce and MySQL
Evidence attached · sources and query shown
You get a plain-English answer with the evidence attached.
Questions with proof
Portfolio questions,
with the working shown.
Risk and operations answers your reviewers can retrace.
How long does it take from application to disbursal?
Median days per stage, by channel and branch.
Which collection strategies recover the most?
Recovery rate by contact method and days past due.
Alert us when any branch’s overdue rate jumps.
Change-point detection on daily overdue rates, with a summary of what moved.
What does our credit policy allow for this exception?
The relevant policy section, cited with version and approval date.
A portfolio view by product and region
Answered with Zenzo BI from Snowflake and PostgreSQL, with the evidence attached.
Decision rhythm
A lending book
needs daily attention.
Small slips compound. Zenzo surfaces them on the day, the week and the cycle they happen.
- Every morning
Which accounts missed a payment yesterday?
Zenzo deliversNew overdue accounts by branch and product, sent to the collections team.
- Weekly credit review
Which cohorts are ageing worse than expected?
Zenzo deliversDelinquency curves by disbursal month against earlier cohorts.
- Branch reviews
Which branches are behind on collection targets?
Zenzo deliversCollections against target by branch, with the accounts behind the gap.
- Regulatory reporting
Can we show how this figure was produced?
Zenzo deliversThe saved query, its version history and the audit log of every run.
Where each product fits
Start with Analyst.
Add the rest as you grow.
Zenzo products are built to work together on one platform, so each step builds on the one before it.
Live
Zenzo Analyst
Portfolio, collections and branch questions on your core data.
Start hereEarly access
Zenzo BI
Portfolio dashboards with drill-down to the account.
Learn moreEarly access
Zenzo Knowledge
Credit policies, circulars and procedures answered with citations.
Learn moreComing soon
Zenzo Brain
Planned: connecting portfolio signals with customer and operational context.
Learn moreGuardrails
Switched on
from the first question.
The controls Banking teams ask about first, applied to every query and every answer.
Privacy firewall
Only masked schema metadata is sent to the AI model. Sensitive data hidden before AI sees it.
Column-level masking
Give each role full, masked or no access per table, and redact, hash or partially mask sensitive columns.
Row-level security
Per-role and per-user filters are applied to every query automatically, so people only see their own data.
Tamper-proof audit trail
Every action is logged with personal data scrubbed and a cryptographic signature that proves it hasn’t been altered.
Single sign-on
Sign in with Google, Microsoft, Okta or any OIDC provider, with SCIM to add and remove users automatically.
Your model, your keys
Bring your own API key, choose OpenAI, Azure OpenAI or Anthropic, or run local models with Ollama.
Customer identifiers maskedBranch-level accessEvery query on record
Explore more
Questions rarely stop
at one team.
These pages pick up where this one ends.
By industry
FAQ
Questions from
Banking teams.
Still deciding? We’re happy to walk through your own data and questions.
Does Zenzo connect to core banking systems?
Through the database or warehouse your core system writes to, such as PostgreSQL, Snowflake or Databricks. We don’t claim direct core-banking connectors.
Can queries be generated without an external AI service?
Yes. Zenzo supports local models through Ollama, so no prompt has to leave your environment. Talk to us about deployment options.
Is Zenzo certified for banking regulation?
We don’t claim specific certifications here. Talk to us about your requirements and our security controls.
Who can see customer-level data?
Only the roles you permit. Masking and row-level rules apply to every query, including AI-generated ones.
Get started
Bring your Banking
questions.
Connect a source, ask what your team asks every week, and check the evidence behind every answer.
Read-only connections · Sensitive data hidden before AI sees it · 30+ connectorsCheck out the plans that fit your team or organization.
See Pricing