Zenzo for Retail & Consumer Brands

Every store, every shelf, one set of answers.

Retailers and consumer brands run on data from stores, distributors and online channels that rarely line up. Zenzo lets merchandising, sales and operations teams ask across all of it and see the source of every figure.

  • Read-only connections
  • Sensitive data hidden before AI sees it
  • 30+ connectors

Connects to the systems used in Retail

SnowflakeBigQueryPostgreSQLMySQLGoogle SheetsExcel (XLSX)SalesforceZoho CRMZendeskMicrosoft Teams
Where the numbers disagree

Where retail data
goes out of step.

Zenzo shows the gap and the reason for it.

TodayNumbers disagree
Retail ops lead · what they see today
  • Sell-in vs sell-outShipments to distributors and sales to shoppers live in different systems.
  • Store salesReturns and exchanges get booked at a different store from the sale.
  • Promotion impactPromotions overlap with seasonal swings.
  • Stock on handSystem stock and counted stock drift apart between audits.
With ZenzoExplained, with sources
Retail ops lead · with Zenzo
  • Sell-in vs sell-outBoth figures by region, with the stock in between.
  • Store salesSales by selling store and by returning store, separately.
  • Promotion impactThe comparison period stated with each uplift figure.
  • Stock on handThe last count date shown next to system stock.
How it works

From question
to answer you can check.

Follow one Retail question through Zenzo, from the moment it’s asked to the evidence behind the answer.

Ask
Are distributors ordering on schedule?
Which new products are catching on, and where?Which stores have the highest shrink?
Answer

Are distributors ordering on schedule?

Order gaps by distributor against their usual frequency.

Answered with Zenzo Analyst · from Zoho CRM and Excel (XLSX)
Evidence attached · sources and query shown

You get a plain-English answer with the evidence attached.

Questions with proof

Retail questions,
answered store by store.

From head office to a single shelf, with the source under every number.

Ask what Retail asks every week

From head office to a single shelf, with the source under every number.

Are distributors ordering on schedule?

Order gaps by distributor against their usual frequency.

Which stores have the highest shrink?

Stock adjustments as a share of sales, by store and category.

Alert us when a best seller goes out of stock anywhere.

A watcher on stock levels for your top products, posted to Teams.

What are the display guidelines for this launch?

The guideline quoted from the current launch brief.

A regional performance view

Answered with Zenzo BI from Snowflake and Google Sheets, with the evidence attached.

Decision rhythm

Retail runs on rhythm.
So do the answers.

Daily trading, weekly reviews and seasonal resets each bring their own questions.

  1. Morning
    Which stores had an unusual day yesterday?

    Zenzo deliversStores outside their normal sales range, with the categories that moved.

  2. Weekly trade review
    Which promotions actually lifted sales?

    Zenzo deliversSales during each promotion against the same stores’ normal weeks.

  3. Replenishment
    Where is stock building up, and where is it running out?

    Zenzo deliversWeeks of cover by store and product, with slow movers flagged.

  4. Season close
    What sold through, and what are we marking down?

    Zenzo deliversSell-through and markdowns by category and region, with the margin impact.

Where each product fits

Start with Analyst.
Add the rest as you grow.

Zenzo products are built to work together on one platform, so each step builds on the one before it.

Guardrails

Switched on
from the first question.

The controls Retail teams ask about first, applied to every query and every answer.

Privacy firewall

Only masked schema metadata is sent to the AI model. Sensitive data hidden before AI sees it.

Column-level masking

Give each role full, masked or no access per table, and redact, hash or partially mask sensitive columns.

Row-level security

Per-role and per-user filters are applied to every query automatically, so people only see their own data.

Tamper-proof audit trail

Every action is logged with personal data scrubbed and a cryptographic signature that proves it hasn’t been altered.

Single sign-on

Sign in with Google, Microsoft, Okta or any OIDC provider, with SCIM to add and remove users automatically.

Your model, your keys

Bring your own API key, choose OpenAI, Azure OpenAI or Anthropic, or run local models with Ollama.

Regional accessCustomer data maskedEvery figure traceable
Explore more

Questions rarely stop
at one team.

These pages pick up where this one ends.

By department
FAQ

Questions from
Retail teams.

Still deciding? We’re happy to walk through your own data and questions.

Does Zenzo connect to our POS?

Through the database or warehouse your POS writes to, or through regular exports. We don’t claim direct POS connectors today.

Can store managers use Zenzo?

Yes. Questions are asked in plain English, and answers respect each manager’s access.

Can Zenzo use distributor data held in spreadsheets?

Yes. Google Sheets, Excel and CSV files can be queried and joined with the rest of your data.

Can we get alerts on mobile?

Alerts can go to Microsoft Teams, Slack or email, and Zenzo works in mobile browsers.

Get started

Bring your Retail
questions.

Connect a source, ask what your team asks every week, and check the evidence behind every answer.

Read-only connections · Sensitive data hidden before AI sees it · 30+ connectors

Check out the plans that fit your team or organization.

See Pricing