Zenzo for Logistics & Supply Chain

Keep every delivery promise you can measure.

Shipments move through carriers, warehouses and order systems that each keep their own record. Zenzo joins them to show where promises break, what it costs and which partner is responsible.

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  • Read-only connections
  • Sensitive data hidden before AI sees it
  • 30+ connectors

Connects to the systems used in Logistics

PostgreSQLMySQLMongoDBSnowflakeBigQueryCSVExcel (XLSX)Google SheetsZendeskMicrosoft Teams
Where the numbers disagree

Where logistics data
disagrees.

Settle disputes with records, not recollections.

TodayNumbers disagree
Logistics lead · what they see today
  • Delivered on timeCarriers measure from pickup; customers measure from the order.
  • Freight costInvoices arrive weeks after delivery, with surcharges.
  • InventoryWarehouse and order systems update at different times.
  • ExceptionsEvery carrier uses its own status codes.
With ZenzoExplained, with sources
Logistics lead · with Zenzo
  • Delivered on timeBoth measures, with the promise date used.
  • Freight costInvoice lines matched to shipments and contracted rates.
  • InventoryBoth counts, with the last sync time shown.
  • ExceptionsCodes mapped to common reasons, with the mapping shown.
How it works

From question
to answer you can check.

Follow one Logistics question through Zenzo, from the moment it’s asked to the evidence behind the answer.

Ask
Where are we paying for weight we don’t ship?
Which warehouses take longest from order to dispatch?Which routes generate the most complaints?
Answer

Where are we paying for weight we don’t ship?

Billed weight against measured weight, by carrier.

Answered with Zenzo Analyst · from CSV and MySQL
Evidence attached · sources and query shown

You get a plain-English answer with the evidence attached.

Questions with proof

Supply chain questions,
traced to the shipment.

Every answer can be followed down to the consignment.

Ask what Logistics asks every week

Every answer can be followed down to the consignment.

Where are we paying for weight we don’t ship?

Billed weight against measured weight, by carrier.

Which routes generate the most complaints?

Delivery tickets joined to shipment routes.

Warn us when a hub’s backlog passes a threshold.

An hourly watcher on unshipped orders by hub.

What does the carrier contract say about delays?

The service-level and penalty clauses quoted from the contract.

A delivery performance view

Answered with Zenzo BI from Snowflake and Google Sheets, with the evidence attached.

Decision rhythm

Every shipment has
a question attached.

From the hourly exception queue to the quarterly partner review.

  1. Every hour
    Which shipments are about to miss their promise date?

    Zenzo deliversShipments at risk, based on their last scan and remaining transit time.

  2. Daily
    Where are exceptions piling up?

    Zenzo deliversExceptions by hub, carrier and reason, flagged when they rise.

  3. Carrier invoice cycle
    Are we being billed correctly?

    Zenzo deliversCarrier invoices matched to shipments, weights and contracted rates.

  4. Quarterly review
    Which partners met their service levels?

    Zenzo deliversOn-time, damage and claim rates per partner against contract.

Where each product fits

Start with Analyst.
Add the rest as you grow.

Zenzo products are built to work together on one platform, so each step builds on the one before it.

Live

Zenzo Analyst

Delivery, warehouse and freight-cost questions across order and carrier data.

Start here
Early access

Zenzo BI

Partner and route performance dashboards.

Learn more
Early access

Zenzo Knowledge

Carrier contracts and operating procedures answered with citations.

Learn more
Coming soon

Zenzo Brain

Planned: connecting supply, demand and delivery signals.

Learn more
Guardrails

Switched on
from the first question.

The controls Logistics teams ask about first, applied to every query and every answer.

Privacy firewall

Only masked schema metadata is sent to the AI model. Sensitive data hidden before AI sees it.

Column-level masking

Give each role full, masked or no access per table, and redact, hash or partially mask sensitive columns.

Row-level security

Per-role and per-user filters are applied to every query automatically, so people only see their own data.

Tamper-proof audit trail

Every action is logged with personal data scrubbed and a cryptographic signature that proves it hasn’t been altered.

Single sign-on

Sign in with Google, Microsoft, Okta or any OIDC provider, with SCIM to add and remove users automatically.

Your model, your keys

Bring your own API key, choose OpenAI, Azure OpenAI or Anthropic, or run local models with Ollama.

Partner-level accessRecipient details maskedDisputes backed by records
Explore more

Questions rarely stop
at one team.

These pages pick up where this one ends.

By department
Operations
By industry
ManufacturingE-commerce & D2CRetail & Consumer Brands
FAQ

Questions from
Logistics teams.

Still deciding? We’re happy to walk through your own data and questions.

Does Zenzo connect to our TMS or WMS?

Through the database or warehouse they write to, or through file exports. We don’t claim direct TMS or WMS connectors.

Can Zenzo work with carrier files?

Yes. CSV, Excel and JSON files can be queried and joined with your order data.

Can Zenzo predict late deliveries?

It can forecast from historical patterns and flag at-risk shipments using rules you define. Forecasts show their error next to a simple baseline.

Can we share performance data with partners?

Dashboards can be embedded with signed tokens and row-level rules, so each partner sees only their own data.

Get started

Bring your Logistics
questions.

Connect a source, ask what your team asks every week, and check the evidence behind every answer.

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Read-only connections · Sensitive data hidden before AI sees it · 30+ connectors

Check out the plans that fit your team or organization.

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