Zenzo AnalystAsk what Fintech asks every week
Reconciliation you can rerun, with every exception explained.
Zenzo for Fintech & Payments
Every payment, accounted for.
Payment companies run on reconciliation: gateways, ledgers and internal systems that should agree and often don’t. Zenzo joins them, finds the breaks and explains them in plain language.
- Read-only connections
- Sensitive data hidden before AI sees it
- 30+ connectors
Connects to the systems used in Fintech
Razorpay
Cashfree
Stripe
PostgreSQL
MySQL
MongoDB
Snowflake
Xero
Zendesk
SlackWhere the numbers disagree
Where payment numbers
stop agreeing.
Each break has a reason. Zenzo shows it.
TodayNumbers disagree
Head of Finance · what they see today- Gateway settlements vs ledgerCut-off times, batching and fees differ between systems.
- RefundsEach gateway records partial refunds and reversals differently.
- Success rateSome systems count retries as new attempts; others don’t.
- RevenueGross volume and net fee revenue get reported interchangeably.
With ZenzoExplained, with sources
Head of Finance · with Zenzo- Gateway settlements vs ledgerEach unmatched line with its most likely cause.
- RefundsRefunds normalized and matched back to the original payment.
- Success rateThe counting rule stated with every rate.
- RevenueBoth shown, with gateway costs itemized.
How it works
From question
to answer you can check.
Follow one Fintech question through Zenzo, from the moment it’s asked to the evidence behind the answer.
Ask
Which merchants have settlements stuck for over three days?
Which payment methods fail most for first-time customers?Are we routing to the cheapest gateway that works?
Answer
Which merchants have settlements stuck for over three days?
Pending settlements older than 72 hours, by merchant and amount.
Answered with Zenzo Analyst · from Cashfree and MySQL
Evidence attached · sources and query shown
You get a plain-English answer with the evidence attached.
Questions with proof
Payment questions,
matched line by line.
Reconciliation you can rerun, with every exception explained.
Which merchants have settlements stuck for over three days?
Pending settlements older than 72 hours, by merchant and amount.
Are we routing to the cheapest gateway that works?
Cost and success rate per gateway for the same payment method.
Alert us if failures spike for any bank.
A plain-English alert with a cooldown, posted to the on-call channel.
What does our merchant agreement say about chargebacks?
The clause quoted from the agreement, with version and page.
A daily reconciliation view
Answered with Zenzo BI from Razorpay, Cashfree and PostgreSQL, with the evidence attached.
Decision rhythm
Money moves daily.
So should answers.
Payments don’t pause for month end. Neither do the questions about them.
- Every morning
Did everything settle as expected?
Zenzo deliversUnmatched transactions by gateway and cause, before the team starts its day.
- Hourly
Is the payment success rate dropping anywhere?
Zenzo deliversA watcher on success rates by gateway, method and bank that posts only when one dips.
- Weekly risk review
Are refunds or disputes rising for any merchant?
Zenzo deliversMerchants ranked by change in refund and dispute rates, with volumes shown.
- Month end
What did we earn in fees, net of gateway costs?
Zenzo deliversFee revenue minus gateway charges, by product and merchant segment.
Where each product fits
Start with Analyst.
Add the rest as you grow.
Zenzo products are built to work together on one platform, so each step builds on the one before it.
Live
Zenzo Analyst
Reconciliation and payment-performance questions across gateways and ledgers.
Start hereEarly access
Zenzo BI
Daily reconciliation and success-rate dashboards.
Learn moreEarly access
Zenzo Knowledge
Merchant agreements, scheme rules and internal policies answered with citations.
Learn moreComing soon
Zenzo Brain
Planned: connecting payment signals with risk and customer context.
Learn moreGuardrails
Switched on
from the first question.
The controls Fintech teams ask about first, applied to every query and every answer.
Privacy firewall
Only masked schema metadata is sent to the AI model. Sensitive data hidden before AI sees it.
Column-level masking
Give each role full, masked or no access per table, and redact, hash or partially mask sensitive columns.
Row-level security
Per-role and per-user filters are applied to every query automatically, so people only see their own data.
Tamper-proof audit trail
Every action is logged with personal data scrubbed and a cryptographic signature that proves it hasn’t been altered.
Single sign-on
Sign in with Google, Microsoft, Okta or any OIDC provider, with SCIM to add and remove users automatically.
Your model, your keys
Bring your own API key, choose OpenAI, Azure OpenAI or Anthropic, or run local models with Ollama.
Card and account data maskedTransaction rows never reach the modelSigned audit trail
Explore more
Questions rarely stop
at one team.
These pages pick up where this one ends.
By department
FAQ
Questions from
Fintech teams.
Still deciding? We’re happy to walk through your own data and questions.
Which payment gateways connect?
Razorpay, Cashfree and Stripe connect directly. Others can be reached through the database or warehouse their data lands in.
Can Zenzo reconcile automatically?
It runs reconciliation queries on a schedule and lists the exceptions. Resolving them stays with your team.
Is Zenzo certified for regulated payment data?
We don’t claim certifications on this page. Zenzo is built with masking, row-level security and a signed audit trail. Talk to us about your compliance requirements.
Is our transaction data sent to an AI provider?
No. Connections are read-only, and only masked schema information is sent to the AI model. You can also run a local model.
Get started
Bring your Fintech
questions.
Connect a source, ask what your team asks every week, and check the evidence behind every answer.
Read-only connections · Sensitive data hidden before AI sees it · 30+ connectorsCheck out the plans that fit your team or organization.
See Pricing